PRIVACY POLICY
Update Date: April 25, 2023
Thank you for visiting our website, owned and operated by Policy Drive US, Inc. (referred to as “Company,” “us,” or “we”). Please read this privacy policy (the “Policy”) carefully before using this website. Before you use this website and our services — which include, among other things, collecting information from you in order to generate auto insurance and other product quotes and to connect you with insurance providers and other service professionals to discuss your needs (the “Services”) — we’d like to tell you more about the information we collect about you and what we do with it. This Policy covers how we collect, use, and share information in connection with your access and use of our Services. This Policy does not cover the privacy practices of third parties that we do not own or control.
We recognize that your privacy is important. This Policy discloses the privacy practices for the Company’s website (the “Site”), as well as related products and services we may offer to you (collectively referred to as the “Services”). This Policy also covers how personal and other information that we receive or collect about you is treated.
You acknowledge that this Privacy Policy is designed to be read in connection with the Site Terms and Conditions, which is available at https://policydriveus.com/terms-and-conditions, and that by accessing or using our Site, you agree to be bound by the Site’s Terms and Conditions, as well as this Policy.
If you are a resident of a state that has enacted comprehensive consumer privacy laws (California, Colorado, Connecticut, Utah, or Virginia), please review our Privacy Rights for Residents of Certain States.
You should know that we may provide third-party content or links to third-party websites or applications. When you leave our Services or interact with a third-party feature, you should also read the applicable third party’s privacy policies and Terms and Conditions to make sure you understand how they might collect and share information about you.
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site and by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
We care about your privacy and have drafted this policy to be as easy to read as possible. Please read it and, if you have any questions, feel free to contact us at: support@policydriveus.com
BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THE SITE’S TERMS AND CONDITIONS, DO NOT USE THE SITE.
Section A. What Information We Collect
There are three primary ways we collect information about you: (1) when you give it to us, (2) through automated technologies, and (3) by asking others for it. We’ve broken down each of those three categories in further detail below.
1. Information You Provide to Us
You may provide information to us in various ways, such as through forms or other means offered through our Services. The most common way you’ll provide us with information is by entering it in our web form in order to connect you with an auto insurance provider that can help meet your needs. The types of information you provide fit into two categories. Personally identifiable information (“PII”) is information that identifies you personally, such as your name, address, email address, or phone number. Non-Personal Information is information about you or your household that, on its own, doesn’t identify you personally, such as your vehicle type, driving history, or the types of coverage you’re interested in.
When we combine information that isn’t Personal Information (like Usage Information, as explained below) with Personal Information, we treat it like Personal Information for as long as it is combined.
2. Information We Automatically Collect
We automatically collect certain information about how you access and interact with our Services. We call this “Usage Information” for purposes of this Privacy Policy. Usage Information is a critical part of how we improve your experience on our website and provide you with more personalized recommendations of service providers. We may use various technologies to collect and store Usage Information in connection with your use of our Services. These may include cookies, browser storage, web beacons, heat maps, mouse tracking, and similar technologies. There are four types of Usage Information we may collect:
Device Information. We collect information about your device, such as your operating system, application or browser type and version, and unique identifiers associated with your device.
Log Information. We automatically collect certain information in system logs or similar files about how you interact with our Services, such as which buttons you click on. This Log Information may also include your IP address, browser or device configuration, date and time of access, and cookie information.
Information Used to Re-identify. We collect information in order to re-identify you across multiple browsing sessions and devices (for instance, connecting your current browsing session with a prior session in which you provided us your name).
Location Information. We may use certain information like your IP address or other Device Information or Log Information to estimate your location. We may also request to use location-enabled services on your device to enhance our Services.
We, or other parties we do business with, may place or recognize unique cookies or other technologies on your browser when you visit our Services to collect information about your use of the Services and your other online activities over time and across different websites and apps, and may use that information to serve interest-based advertisements to you as you browse the Internet.
To opt out of such collection and use for online behavioral advertising by Digital Advertising Alliance (“DAA”) participating companies, please visit: http://www.aboutads.info/choices/ and DAA AppChoices at http://www.aboutads.info/appchoices/. To opt out from the use of information about your online activities by NAI member companies, visit: http://www.networkadvertising.org/choices/. Please note that even if you opt out, you may still receive advertisements that are not customized based on your Usage Information. We do not respond to any “Do Not Track” signals we receive from a user’s web browser.
Note that you may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of our Services may not function properly.
3. Information Third Parties Provide to Us About You
To provide you with more personalized product recommendations, we collect information about you from third parties and from other sources, such as publicly available databases, providers of demographic information, and social media platforms. For example, we may collect information from a third party to verify the address you provided or to help us better understand your background.
We need to collect personal information to provide services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our partners in connection with our provision of Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Section B. How We Use the Information We Collect
We use the information we collect from you and third parties to operate our Services, provide you with referrals to service providers, communicate with you, and improve your experience. Here are a few examples of how we use the information we collect:
To provide personalized services to you. We use the information we collect to provide the Services to you in a personalized way. Auto insurance products are complex and we do not take a one-size-fits-all approach to helping you find the right coverage. The information we collect enables us to give us a more detailed picture of who you are and what you need.
To improve our Services. We are constantly working to improve our Services. The information we collect helps us improve the experience we provide to consumers and the way we match consumers to product recommendations in real time.
To communicate with you. Part of providing personalized services is quickly connecting you with real people who can help walk you through your insurance options. We use the information you provide to contact you about the quotes or other product recommendations you requested. For example, if you provide your phone number and email and consent to being contacted by us, we may have one of our service partners call you to follow up on your inquiry. We may also text and email you information about how to contact us, specific offers, and other information pertinent to your services inquiry.
Opting Out of Further Communication. We will honor your request not to be contacted further. You can opt out of further communications from us by requesting to be placed on our Do Not Call list, or by replying “STOP” to our text messages.
For legal reasons. We reserve the right to access, use, preserve, transfer, or disclose, at any time without notice to you, any information related to your use of our Services as reasonably necessary to: comply with applicable law; respond to complaints, legal actions, or governmental requests; enforce our Terms and Conditions; or respond to other similar matters.
Section C. When We Share or Sell the Information We Collect
In order to help connect you with auto insurance and other service providers, we work with a number of partners to deliver the Services and therefore share information with those partners. Also, we sometimes may — with your express permission — sell the information you provide to third parties to help better meet your needs. The following describes how we share and/or sell your information:
Share information with our partners (e.g., insurance carriers, insurance agents, etc.) to provide and improve our Services. We may share information about you with the third-party partners we collaborate with to provide you the Services you requested. For example, we work closely with certain insurance companies to provide our customers with personalized auto insurance quotes. When you request a quote, we may share your information with carriers to generate the quote for you, connect you directly with agents, or redirect you to a partner’s website with your information pre-populated.
Share information with service providers acting on our behalf. We may share information about you with service providers we use to perform activities on our behalf as permitted under this Privacy Policy and our Terms and Conditions. We may also share with third parties deidentified or aggregated data, such as deidentified demographic information, for purposes including monitoring and understanding Service usage and improving our products and features.
Sell information to third-party providers with your permission. Where we think others can offer you helpful products, after obtaining your permission, we may sell your information to third parties who will try to meet your needs. These third parties may be other insurance agencies, insurance carriers, or other entities that facilitate the process of connecting customers with service providers.
As part of a corporate change. We may disclose and transfer information about you to a third party as part of, or in preparation for, a change of control, restructuring, corporate change, or sale or transfer of assets.
In accordance with California’s “Shine the Light” law (California Civil Code Section 1798.83), California residents may, no more than once per calendar year, request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. To be valid, requests must be submitted to us at support@policydriveus.com. Within thirty days of receiving this authenticated request, we will provide a list of the categories of personal information disclosed for direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties.
For legal reasons. We reserve the right to transfer or disclose information about you to third parties for certain legal purposes as described above.
Section D. How We Protect Your Information
At our Site, you can be assured that your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII.
For example:
• We work hard to ensure that the data we collect is reliable, accurate, complete, and current. We encrypt all PII in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
• We employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and data centers are protected by industry-standard encryption, and our servers reside behind firewalls and employ high-level password protection.
We seek to use reasonable administrative, technical, and physical safeguards and other security measures to protect personal information within our organization. Unfortunately, no data transmission over the Internet or any wireless or wired network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information provided below.
Section E. Cookies
Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, and the area code and zip code associated with your server. We may use cookies to perform tasks such as monitoring aggregate site usage metrics or personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.
We may also use an outside advertising partner to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We and our third-party ad server may collect and use Non-Personal Information about you, such as your IP address, browser type, the server your computer is logged onto, and the area code and zip code associated with your server.
Most browsers are initially set up to accept cookies, but you can reset most browsers to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.
Contact Us
We appreciate you taking the time to read this document. If you have any questions, concerns, or inquiries about our Privacy Policy, our use of your PII, or our privacy practices, please contact us at: support@policydriveus.com